FAQ

 

 

 

 

If your questions are not answered below please click here to contact us and we will be happy to help.

About SP SnapShot

There are four main reasons why SP SnapShot™ is user friendly:

  • SP SnapShot™ is online, which means a user can analyze their data where and when they want to
  • SP SnapShot™ is designed to make navigation logical and convenient and terminology is written in plain English
  • There are powerful pre-set reports and graphs that allow users to display common queries with ease
  • SP SnapShot™ provides responsive customer support and multiple ways to obtain cost-free training to ensure all users can get up to speed quickly

 

Implementation

 

Confidentiality of data: All data transfers shall be encrypted according to the security provisions established for SP SnapShot™. Other security features provided include password-protected access, and district and school administrator control of access. Periodic password changes can be made if so requested.

Etraffic Solutions Inc, the provider of Student Performance SnapShot™ , shall not disclose nor provide confidential information to any third party and shall take reasonable measures to prevent any unauthorized disclosure by its employees, agents, contractors or consultants during the term of the license and thereafter, including the execution of appropriate individual nondisclosure agreements. It expressly includes, but is not limited to, all school, teacher, and student records bound by the Family Educational Rights and Privacy Act (FERPA).

 

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System Requirements

 

Speed and Performance

The speed and performance of SP SnapShot™ will vary according to many factors including:

 

Bandwidth

recommended DSL or higher

 

CPU

recommended 1 GHz or higher

 

Memory

recommended 1 GB

 

Operating System Configuration

The optimal system configuration for using SP SnapShot™ is:

  • PC - Windows XP Service Pack 3 or newer (Windows XP, Windows Vista or Windows 7). Operating system and memory information can be found by right clicking on the “My Computer” icon, on your desktop, and left clicking on “Properties”.
  • Mac – Mac OS X 10.4.11 or newer.  Operating system and memory information can be found by selecting "About This Mac" in the Apple menu.  Browser information can be found by selecting "About..." in the application menu of the browser. 

 

Browser Requirements

To ensure that you get optimum use of SP SnapShot™, it is essential that you have a newer web browser. Earlier versions of popular web browsers do not have the features required to properly display SP SnapShot™ . Below are the minimum requirements for the best possible use of SP SnapShot™ :

Microsoft Internet Explorer (IE) – version 7.0 or higher. To check the browser version you’re using, click on Help above the address bar and click About Internet Explorer.  (for PC users only)

To download the latest version, go to http://www.microsoft.com/windows/ie/default.mspx

Mozilla Firefox – version 3.0 or higher. To check the browser version you’re using, click on Help above the address bar and click About Mozilla Firefox. (for PC or Mac users)

To download the latest version, go to http://www.mozilla.com/en-US/firefox/upgrade.html

Safari – version 3.0 or higher. To check the browser version you’re using, choose Safari Help from the Help menu. (for PC or Mac users)

To download the latest version, go to http://www.apple.com/safari

 

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Getting Started